State Farm® Insurance Agent Austin Cooley
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Ian Vantilburg
March 6, 2026
"The sales manager Jacob is a great guy to deal with. Had me taken care of within a hour."
Lisa Jennings
March 3, 2026
"Shelby gave me great service today and so patient with me she is a very sweet woman."
Lakeisha Garrett
March 3, 2026
"Rhianna Garrison is professional and goes above and beyond to assist their policyholders."
Gary Brigham
March 3, 2026
"I was able to connect with shelby after multiple phone problems on my end. Her patience was great, and her original quote still held up. Saved $500+ a year. Thanks Shelby, you're awesome."
MIRANDA CARTER
March 2, 2026
"Jacob was such a joy to speak with today, he was very attentive and informative. We had a really productive conversation and I greatly appreciate his thoughtfulness during this process."
Sandra Cook
February 27, 2026
"Jacob was great and was able to help me with my insurance needs."
Nick Hall
February 26, 2026
"Hands down the best experience I have had with an insurance agency Shelby was amazing and soo helpful!"
Kirstie Baitey
February 26, 2026
"Jacob was really helpful and insightful. I enjoyed our brief conversation and I was able to save a few dollars. Great experience and great customer service."
Marlem Huijon
February 26, 2026
"I have been looking for renters insurance as I’m moving to a new place soon. When I got a quote from State Farm online, I didn’t expect much of a follow up since I didn’t go through anyone personally. Shelby reached out to me from the start. She was very patient with me and also made the process very easy and hassle free! She helped me with my renters insurance, and I’m happy to soon get my auto insurance with her help as well! If you need anyone to help with insurance Shelby is the girl for you!"
Hannah Waits
February 25, 2026
"Shelby help me get my own insurance policy, made the transition swift and easy and was very understanding about my situation that I was in and I truly appreciate them!"
Alyce Lilley
February 25, 2026
"I had the pleasure of speaking with Rhianna Garrison and found her to be the most helpful and professional person I have encountered. She was upbeat and willing to take care of my matter even though she was not the agent of record. In this day and age of AI and Phone customer service to speak with a live person with such vigor and commitment to solve my issue was extremely appreciated. Rhianna did just that and with expediency. I truly appreciate you Rhianna!"
Summer Thomas
February 24, 2026
"Shelby was awesome if you are looking for and agent who explains your services and gets best rate Shelby is your go to agent. Thank you 😊"
Oneka Baker
February 24, 2026
"OMG Where do I start?!?! Justin was awesome!! He was very friendly and welcoming in conversation. He answered every question I had. Justin also made sure I got the best reasonable quote ever. In my 6 years of having auto insurance here in Georgia with renewals going up every 6 months, the quote Justin gave me included more than what I was looking for and so affordable. I really appreciated his help and time today. THANKS JUSTIN!!!!"
Mary Jo Horne
February 22, 2026
"Ben was so patient and sweet helping me set up my new insurance policy. He saved me a bunch on my auto and home insurance! Thank you Ben!"
Donald Angeletti
February 20, 2026
"Justin's my agent...great guy..easy to talk to ...knows his stuff...definitely recommend!"
Reily Martin
February 20, 2026
"Highly recommend working with Austin Cooley's firm. Great customer service and rapid response times."
Shawn Campbell
February 19, 2026
"I would like to thank Jacob for doing an awesome job helping me find all the coverages I needed for everything my cars and electronics. He was very patient and took the time to explain everything in detail thanks for everything Jacob."
Dabrieaiel Mitchell
February 19, 2026
"Well that was easy!! Thank you for your kind disposition Shelby.. I really appreciate how at ease you made me feel. You were awesome. Don’t forget To try the .90 cent wings!!!"
Mad Stillz
February 18, 2026
"Jacob was great one of the reasons I have the policy"
Luismeiry H. Franco
February 18, 2026
"Excellent!!!"
Shelly Knight
February 18, 2026
"Justin Velez got me a great deal on car insurance I definitely recommend Justin and Austin Cooley !"
Miguel Rodriguez
February 17, 2026
"Answer all my questions"
Drusilla Peyton-Taylor
February 17, 2026
"Justin was great! Addressed all my questions re: Home & Auto Insurance!"
Jaymie Dumond
February 16, 2026
"Jacob was professional, curteous and was able to save me a significant amount on my auto policy. He made the process quick and effortless. I will definately recommend him to my friends and family."
Matthew Chung
February 16, 2026
"Colton was easy to work with, gave me solutions to have a lower auto insurance, additional discounts, and seamlessly service I would recommend to anyone!"