State Farm® Insurance Agent Austin Cooley
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Monte
April 27, 2026
"Ms Shelby went above and beyond to help me with a coverage I loved🙌🏾🙌🏾🤩 I couldn't resist the coverage and effective immediately I call to cancel ❌ my previous insurance company 😁👏🏾👏🏾👏🏾👏🏾... Again Great Service from Ms Shelby 🤙🏾"
Brandon Dawson
April 27, 2026
"Justin has been extremely helpful from the first moment we spoke. He helped my Dad get a better rate and did the same for me. He’s knowledgeable and I’m thankful that our paths crossed."
Tricia Langford
April 24, 2026
"Such an amazing, easy experience!"
Heidi Hammond
April 24, 2026
"Had a great experience with Brad Brevet today. He was able to save me money on my insurance needs and was very helpful and pleasant to work with."
Monica Gay
April 24, 2026
"I would like to tell you all that Justin so far to me is your best seller for car insurance when I say he got my car insurance from 798 to 275 that is a great man He's all about business Good job Justin thank you buddy I will be referring people your way thank you!! Austin Justin a good help"
Renee Atkins
April 24, 2026
"Austin is great very professional"
celina norton
April 23, 2026
"Shelby is great!! So nice to work with"
David McSpadden
April 22, 2026
"Robert was great easy to deal with saved me over $600. I couldn’t be happier with his knowledge and professionalism. Keep up the good work."
Richard Cacciola
April 21, 2026
"Spoke with Robert and am happy to have him as my agent. He explained everything perfectly. Saved me some money. Very happy with my coverage. Thank you State Farm."
Cedric Haynes
April 20, 2026
"Receive great service from Justin today, thank you Justin and thank you Austin and your whole team greatly appreciated Keep going !! 💥💥"
Jule Lancaster
April 20, 2026
"Ben has been a great help to me especially with me being new to learning about car insurance !"
Melinda Mimms
April 17, 2026
"Rhianna Garrison promply responded to my inquiry. Especially impressive as she did have to also take her son to the doctor from school because he was injured. She explained to me she would be contacting claims and get back to me on how to move forward. Very thorough."
Q J
April 17, 2026
"Justin is amazing, he was able to get me the lowest rates ,that I haven't paid in years,and he explained in detail what my new policy consist of. 5 out 5 customer service"
"Thank you so much! We're thrilled to hear that Justin was able to get you the lowest rates in years and took the time to explain your new policy in detail. Your 5 out of 5 rating means the world to us! We're here anytime you need assistance. 😊🌟👍"
Javier Pemberton
April 14, 2026
"Shelby provided outstanding customer service from start to finish, making the entire experience smooth and stress-free. She was incredibly helpful, taking the time to understand my needs and ensuring that every question was answered clearly. Her knowledge and attention to detail stood out, as she kept me informed every step of the way and explained things in a way that was easy to understand. Shelby’s professionalism, patience, and genuine willingness to help made a lasting impression, and I truly appreciated the level of care she put into making sure everything was handled perfectly."
"Thank you so much, Javier! We're thrilled to hear that Shelby provided outstanding service from start to finish, making your experience smooth and stress-free. Her professionalism, patience, and attention to detail truly make a difference, and we're so glad she could meet your needs and keep you informed every step of the way. We appreciate your kind words and look forward to assisting you again anytime! 😊🌟"
ethan mcelrath
April 13, 2026
"Colton was very helpful respectful and fast thanks!!"
"Thank you so much, Ethan! We're glad to hear that Colton was helpful, respectful, and quick to assist you. Your kind words mean a lot to us. We're here anytime you need support! 😊👍"
Jimmy Kinsey
April 11, 2026
"Knowledgeable, professional friendly.great staff . coverage has highly competitive rates."
"Thank you so much, Jimmy! We're thrilled to hear you found our staff knowledgeable, professional, and friendly. It's great to know you're happy with our competitive coverage rates. We appreciate your kind words and look forward to assisting you anytime! 😊🌟"
ralph bellamy
April 11, 2026
"Ben was helpful and friendly. He provided me with accurate, concise, and helpful information. If I have any friends or family who require help with their insurance needs, I will definitely send them his way. Thank you for hiring him."
"Thank you so much, Ralph! We're delighted to hear that Ben was helpful, friendly, and provided clear and accurate information. Your willingness to recommend him to friends and family means the world to us. We'll be sure to pass along your kind words to Ben. Thanks for choosing us! 😊👍"
VERA WADE
April 10, 2026
"I would like to say that Brad was very helpful and knowledgeable concerning my auto insurance rates. Told him that I would get back with him soon on homeowners."
"Thank you so much, Vera! We're glad to hear that Brad was helpful and knowledgeable about your auto insurance rates. Whenever you're ready to discuss homeowners insurance, Brad will be happy to assist you. We appreciate your trust and look forward to working with you again soon! 😊🏡🚗"
Alisa Hill
April 10, 2026
"Justin was very patient and concerned about my best interest in my auto insurance. And he was very concern about my questions i had for him. Thank you Justin"
"Alisa, I know we will continue to give you the best experiences possible! Thank you for sharing. - Austin"
Jade Brabham
April 10, 2026
"Shelby helped me find low rates for my car insurance. She was patient and made everything simple by explaining step by step about my bundled insurance packet. This was the first time I didn’t feel rush and scammed. Call her today and see the wonderful experience you’ll have. Great Job Shelby keep up the great customer service something hard too find!"
"Thank you so much, Jade! We're thrilled to hear that Shelby made your car insurance experience simple, patient, and scam-free. She truly cares about providing great customer service and helping you find the best rates. Your kind words mean a lot to us, and we’re here anytime you need assistance. Thanks for the fantastic recommendation! 😊🚗🌟"
Mimi Betterson
April 9, 2026
"Ben/Benjamin was awesome!!! He answered questions and went the extra mile to make sure I was taken care of."
"Thank you so much, Mimi! We're thrilled to hear that Ben went the extra mile to make sure you were taken care of and answered all your questions. He truly loves helping our clients! We appreciate your kind words and are here anytime you need us. 😊🌟"
alma almavigil73@yahoo.com
April 8, 2026
"Had a great experience at state farm Robert was very helpful and explained every concern I had would recommend him."
"Thank you so much, Alma! We're glad to hear that Robert was helpful and took the time to explain everything clearly. Your recommendation means a lot to us! We're here anytime you need assistance. 😊👍"
Angie Joseph
April 8, 2026
"This was one of the BEST experience I have had purchasing insurance. Brad was such an amazing help. He didn't rush me, he answered ALL of my million questions even the ones I asked over and over and he gave me the best insurance quote out of all my days of looking around. So happy to be part of State Farm"
"Thank you so much, Angie! We're overjoyed to hear that Brad made your insurance purchase such a positive experience. Patience and thoroughness are what Brad is all about, and we're thrilled he could find you the best quote after all your searching. Welcome to the State Farm family—we're so happy to have you with us! 😊🌟🎉"
Apryl Hockett Pazinets
April 7, 2026
"Was excellent agent ! Thank you Brad so much"
"Thank you so much, Apryl! We're thrilled to hear that Brad provided excellent service. He truly appreciates your kind words and is always here to help. Thanks for choosing us! 😊👍"
Sheila Benton
April 7, 2026
"Brad is awesome! He was able to address my insurance needs and give me a quote via telephone and text and I didn't even have to go into the office. The quote was much better than what I was getting with my current company. Thanks Brad!! I look forward to building what I hope is a long term customer/agent relationship. You are wonderful!!"
"Thank you so much, Sheila! We're thrilled to hear that Brad made the process easy and convenient for you with a great quote—no office visit needed! Building long-term relationships is what we’re all about, and Brad truly appreciates your kind words. We look forward to supporting you for years to come! 😊📱🌟"