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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hotsy Clark

September 5, 2025

5  out of  5
rating by Hotsy Clark
"Justin gave me a great quote that I couldn't refuse! Followed up and took the time to give me 4 quotes! I just bound coverage today and couldn't be happier! Saving $1,300!!"
We responded:
"Thank you for sharing your experience! We’re so pleased to hear that Justin went the extra mile by providing multiple quotes and helping you find the right coverage. Congratulations on your new policy and the great savings—$1,300 is a big win! We appreciate your trust and look forward to continuing to serve your insurance needs."
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Aaron Sanders

September 5, 2025

5  out of  5
rating by Aaron Sanders
"Rhianna was a huge help in answering my questions about my policy effectively and efficiently."
We responded:
"Thank you for your feedback! We’re glad to hear that Rhianna was able to assist you effectively and efficiently with your policy questions. Providing clear and helpful support is always our priority, and we appreciate you taking the time to share your experience."
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Sydney Taylor

September 5, 2025

5  out of  5
rating by Sydney Taylor
"Ben was extremely helpful with switching my insurance to State Farm. He was attentive to my policy and my coverage needs and assisted with finding the best policy that suited my lifestyle!"
We responded:
"Thank you for your kind words! We’re pleased to hear that Ben was able to assist you with switching your insurance and provide the attention needed to ensure your coverage fits your lifestyle. We truly appreciate your confidence in us and look forward to being here whenever you need us."
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Tangula Woods

September 4, 2025

5  out of  5
rating by Tangula Woods
"Gave me a great quote for my car along with other great benefits. After searching for better rates, I’m satisfied. Justin was very friendly, polite and patient with me."
We responded:
"Thank you for sharing your experience! We’re glad Justin was able to assist you with a great quote and walk you through the benefits available. It’s wonderful to hear his friendly and patient service made the process a positive one. We appreciate your trust and look forward to continuing to serve you!"
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Abdel Choubaili

September 4, 2025

5  out of  5
rating by Abdel Choubaili
"Just wanted to share my awesome experience with Rhianna Garrison at State Farm! I had a real emergency with my insurance the other day, and honestly, I was freaking out. But Rhianna Garrison was a lifesaver. She worked super fast to get everything sorted out, and I couldn't believe how smoothly it all went. It was such a stressful situation, and her expertise and friendly attitude really made all the difference. She went above and beyond seriously, she was amazing."
We responded:
"Thank you so much for your thoughtful review! We’re pleased to hear that Justin took the time to understand your needs and provided clear, knowledgeable guidance throughout the process. It’s always our goal to ensure our customers feel confident in their coverage decisions. We truly appreciate your recommendation and the opportunity to serve you!"
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Moonlite Wolf625

September 3, 2025

5  out of  5
rating by Moonlite Wolf625
"Brad was extremely kind and helpful!!!"
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Kenneth Baker

September 3, 2025

5  out of  5
rating by Kenneth Baker
"Ben was awesome, super helpful guy"
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Bentley G

August 31, 2025

5  out of  5
rating by Bentley G
"Ben Williams was an awesome agent to work with. He made things super easy for me to switch one vehicle insurance to another vehicle. He answered all of my questions and reassured me that everything was taken care of highly recommend Ben Williams five stars."
We responded:
"Thank you for your kind words and 5-star recommendation! We’re glad to hear that Ben made the process of switching your vehicle coverage seamless and stress-free. He takes great pride in ensuring every detail is handled with care, and we’ll be sure to share your feedback with him. We appreciate your trust in our team!"
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Joanne Amavisca

August 29, 2025

5  out of  5
rating by Joanne Amavisca
"I met Ben Williams at an event at my community on 8/28/26. As promised, he provided me with an auto & rental insurance quote the following morning, and followed up promptly. We finalized my new policies the same day. It was a quick process with Ben providing me all the necessary information and answering all of my questions. I will certainly refer Ben to anyone looking for insurance. Thanks Ben!"
We responded:
"Thank you for sharing this wonderful feedback! We’re glad to hear that Ben delivered such timely service and made the process seamless from start to finish. His commitment to providing clear information and prompt follow-up truly reflects the values of our team. We appreciate your referrals and look forward to being here for you whenever you need us!"
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Marcus Gordon

August 28, 2025

5  out of  5
rating by Marcus Gordon
"Justin was very personable and great at communicating important details needed to make a sure decision on The Best Insurance Company on the game! State Farm 🚜"
We responded:
"Thank you for sharing your feedback! We’re pleased to hear that Justin’s personable approach and clear communication made your experience a positive one. We appreciate your trust in State Farm and look forward to continuing to serve your insurance needs!"
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Dakota Cook

August 28, 2025

5  out of  5
rating by Dakota Cook
"Jacob is always so helpful and great when I call! He helped me today with all my questions!"
We responded:
"Thank you for your feedback! We’re glad to hear that Jacob was able to answer all your questions and provide helpful support. He is dedicated to delivering excellent service, and we truly appreciate you recognizing his efforts!"
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keilannzie n.

August 27, 2025

5  out of  5
rating by keilannzie n.
"Justin was great, very patient, and talked to me as if we were family so that’s an A plus in my book"
We responded:
"Thank you for your kind words! We’re delighted to hear that Justin took the time to be patient and connect with you in such a meaningful way. Building strong, family-like relationships with our customers is exactly what we strive for, and we’re grateful for your trust."
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Aubrey Tanner

August 27, 2025

5  out of  5
rating by Aubrey Tanner
"Ben was wonderful and so helpful getting me a quote that works well for me financially and making sure I’m covered!!"
We responded:
"Thank you for sharing your experience! We’re pleased to hear that Ben was able to assist you in finding coverage that fits your needs and budget. His dedication to making the process straightforward and ensuring you feel well-protected is something we truly value. We appreciate your confidence in our team!"
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Salvatore DiBenedetto

August 20, 2025

5  out of  5
rating by Salvatore DiBenedetto
"I have talked to Jacob, Jess and Ben on my quest for a new homeowner insurance policy. All of them were helpful, professional and represented your business in the most positive way possible. As a business owner you should feel proud and as a customer I feel well cared for."
We responded:
"Thank you so much for sharing this thoughtful review. We’re proud of Jacob, Jess, and Ben for their professionalism and the care they provide to our customers. Your feedback reaffirms the dedication our team brings to every interaction. We truly value your trust in us and look forward to continuing to serve your insurance needs."
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Meredith Swalm

August 20, 2025

1  out of  5
rating by Meredith Swalm
"Absolutely do NOT let your contact information fall into the hands of this insurance office. I’ve been receiving nonstop calls during the work day, even after having made it clear that I’m no longer interested. After blocking the number just to get a break, they began contacting me through email. Just absolutely insane."
We responded:
"Thank you for your feedback. When our office receives a lead, it is our responsibility to follow up to see if there is interest in a quote. That said, it is never our intention to cause frustration or inconvenience through repeated attempts. We were unable to locate you in our book of business, but if you feel you were contacted in error, we sincerely apologize. Please don’t hesitate to reach out directly so we can ensure your preferences are honored moving forward."
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Tammy Mcdowell

August 15, 2025

5  out of  5
rating by Tammy Mcdowell
"Very informative virtual meeting today with Ben!! Great customer service"
We responded:
"Thank you for your kind words! We’re glad to hear your meeting with Ben was informative and that you experienced great customer service. We appreciate your trust and look forward to continuing to assist with your insurance needs!"
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Austin Krick

August 13, 2025

5  out of  5
rating by Austin Krick
"Worked with Ben W. and Rihanna for home + auto insurance and was a easy process with thorough explanation on what next steps were and coverages."
We responded:
"Thank you for the kind words! We're glad to hear Ben made the process smooth and informative for your home and auto insurance needs. Clear communication and a strong understanding of coverage are top priorities for our team. We appreciate you choosing us!"
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Mark Pomerantz

August 13, 2025

5  out of  5
rating by Mark Pomerantz
"Ben Williams is a great agent! He is very thorough, detailed, explains the numbers, and listens well. Because of him, we have chosen to renew all of our policies with State Farm!"
We responded:
"Thank you for sharing your experience! We’re so glad to hear that Ben’s thoroughness and attention to detail made such a positive impact. It means a great deal that you’ve chosen to renew all of your policies with us, and we truly value your trust. We look forward to continuing to serve you for years to come!"
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RRRich_ Gaming

August 11, 2025

5  out of  5
rating by RRRich_ Gaming
"Ben, did a great job informing on all the services that State Farm has to offer ‼️"
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Jarren

July 31, 2025

5  out of  5
rating by Jarren
"I was skeptical that a top name insurance company would have the best rates. But Ben came through in a clutch, and id highly recommend him👌 he does his job right!@"
We responded:
"Thank you for the great feedback! We're so glad Ben was able to come through when it mattered most. His commitment to doing the job right and serving with integrity reflects the standard we strive for every day. We truly appreciate your recommendation!"
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Darwin Thiessen

July 31, 2025

5  out of  5
rating by Darwin Thiessen
"Down to earth straight forward no BS"
We responded:
"Thank you for the honest feedback! We pride ourselves on being straightforward, transparent, and approachable. It’s our goal to make insurance simple and stress-free. We appreciate the opportunity to serve you!"
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LAURIE FELDON

July 30, 2025

5  out of  5
rating by LAURIE FELDON
"Rihanna was very professional and I highly recommend using Austin Cooleys office."
We responded:
"Laurie, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Austin"
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Allison Vaillancourt

July 25, 2025

5  out of  5
rating by Allison Vaillancourt
"We had a last-minute need for a certificate of insurance for a catering event, and Rhianna saved the day by getting it to us right away."
We responded:
"Thank you for the kind feedback! We're so glad Rhianna was able to step in and provide quick support when it mattered most. Taking care of urgent needs—especially for special events—is exactly what we're here for. We appreciate the opportunity to assist you!"
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Shayna Bowyer

July 25, 2025

5  out of  5
rating by Shayna Bowyer
"Jacob has been very helpful, very responsive, and takes the time to explain anything that I have questions about or don’t fully understand. I appreciate how patient and helpful he has been and he does seem to actually take interest in you as a person which is a rarity in fields like this. Thanks for all of your help!"
We responded:
"Thank you so much for sharing your experience! We're proud to have Jacob on our team—his responsiveness, patience, and genuine care for our customers truly reflect the values we strive for every day. We're grateful for the opportunity to serve you and appreciate your kind words!"
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Susan Brown

July 18, 2025

5  out of  5
rating by Susan Brown
"Austin’s office (Rhiannon) was extremely responsive to my question about my billing. She was so professional, proficient and polite!"
We responded:
"Thank you for your kind words! We’re pleased to hear that Rhiannon was able to assist you promptly and professionally. Responsiveness, proficiency, and courtesy are hallmarks of the service we strive to provide every day. We’re grateful for the opportunity to serve you and appreciate your feedback!"