State Farm® Insurance Agent Austin Cooley

"Shelby provided outstanding customer service from start to finish, making the entire experience smooth and stress-free. She was incredibly helpful, taking the time to understand my needs and ensuring that every question was answered clearly. Her knowledge and attention to detail stood out, as she kept me informed every step of the way and explained things in a way that was easy to understand. Shelby’s professionalism, patience, and genuine willingness to help made a lasting impression, and I truly appreciated the level of care she put into making sure everything was handled perfectly."

"Colton was very helpful respectful and fast thanks!!"

"Knowledgeable, professional friendly.great staff . coverage has highly competitive rates."

"Ben was helpful and friendly. He provided me with accurate, concise, and helpful information. If I have any friends or family who require help with their insurance needs, I will definitely send them his way. Thank you for hiring him."

"I would like to say that Brad was very helpful and knowledgeable concerning my auto insurance rates. Told him that I would get back with him soon on homeowners."

"Justin was very patient and concerned about my best interest in my auto insurance. And he was very concern about my questions i had for him. Thank you Justin"

"Shelby helped me find low rates for my car insurance. She was patient and made everything simple by explaining step by step about my bundled insurance packet. This was the first time I didn’t feel rush and scammed. Call her today and see the wonderful experience you’ll have. Great Job Shelby keep up the great customer service something hard too find!"

"Ben/Benjamin was awesome!!! He answered questions and went the extra mile to make sure I was taken care of."

"Had a great experience at state farm Robert was very helpful and explained every concern I had would recommend him."

"This was one of the BEST experience I have had purchasing insurance. Brad was such an amazing help. He didn't rush me, he answered ALL of my million questions even the ones I asked over and over and he gave me the best insurance quote out of all my days of looking around. So happy to be part of State Farm"

"Was excellent agent ! Thank you Brad so much"

"Brad is awesome! He was able to address my insurance needs and give me a quote via telephone and text and I didn't even have to go into the office. The quote was much better than what I was getting with my current company. Thanks Brad!! I look forward to building what I hope is a long term customer/agent relationship. You are wonderful!!"

"Robert was the best .answered all my questions very attentive .He was very polite and truly engaged ,He made the experience a hole lot better thank you Robert Dodd"

"It was a good experience talking with you today"

"Shelby she was real good help me out a whole lot give her 10 Stars"

"Great customer service"

"Austin was amazing in helping me I reach out he did the work had quotes for me its the best experience I ever had with an insurance agent most definitely will remind state farm to other family members and friends."

"Shelby was great/ and nice at doing her part with helping me for my first time doing car insurance I recommend u ask for her"

"Easy switch over from Allstate! Please with the change!"

"When calling State Farm for more information about the defensive driving certificate requirement, they directed me to the local office where Rhianna answered the phone. She answered my every question clearly, professionally, and courteously. I knew exactly how to proceed with my issue. I sent over the relevant documents and she confirmed receipt and they were all that was needed for now. Rhianna, thanks for your help. Cliff Shields"

"Robert quickly found me all eligible discounts, used bundling to lower my rates, gave me additional coverage for my electronics, and still, lowered my monthly rate by $50. My coverage limits are also higher now. Great service team at Austin Cooley State Farm. 2026 pricing is very competitive."

"Had a great conversation with Ben Williams. He was very professional and polite and ended up saving me around $200/month. Thank you Ben!"

"I am very pleased with the service that I received from Justin. He was able to provide me with more coverage for less than I was paying with Progressive. Also Justin kept reaching out to make sure that I had everything set up by a certain time. I am very happy with the service and the rates I received and I will recommend anyone to insure with this agency."

"Very help full expedited documents with concern."

"Rhianna Garrison was great… great communication and great at getting me the documents I needed in a timely manner."