Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ian Vantilburg

Ian Vantilburg

March 6, 2026

5  out of  5
rating by Ian Vantilburg
"The sales manager Jacob is a great guy to deal with. Had me taken care of within a hour."
Profile photo of Lisa Jennings

Lisa Jennings

March 3, 2026

5  out of  5
rating by Lisa Jennings
"Shelby gave me great service today and so patient with me she is a very sweet woman."
Profile photo of Lakeisha Garrett

Lakeisha Garrett

March 3, 2026

5  out of  5
rating by Lakeisha Garrett
"Rhianna Garrison is professional and goes above and beyond to assist their policyholders."
Profile photo of Gary Brigham

Gary Brigham

March 3, 2026

5  out of  5
rating by Gary Brigham
"I was able to connect with shelby after multiple phone problems on my end. Her patience was great, and her original quote still held up. Saved $500+ a year. Thanks Shelby, you're awesome."
Profile photo of MIRANDA CARTER

MIRANDA CARTER

March 2, 2026

5  out of  5
rating by MIRANDA CARTER
"Jacob was such a joy to speak with today, he was very attentive and informative. We had a really productive conversation and I greatly appreciate his thoughtfulness during this process."
Profile photo of Sandra Cook

Sandra Cook

February 27, 2026

5  out of  5
rating by Sandra Cook
"Jacob was great and was able to help me with my insurance needs."
Profile photo of Nick Hall

Nick Hall

February 26, 2026

5  out of  5
rating by Nick Hall
"Hands down the best experience I have had with an insurance agency Shelby was amazing and soo helpful!"
Profile photo of Kirstie Baitey

Kirstie Baitey

February 26, 2026

5  out of  5
rating by Kirstie Baitey
"Jacob was really helpful and insightful. I enjoyed our brief conversation and I was able to save a few dollars. Great experience and great customer service."
Profile photo of Marlem Huijon

Marlem Huijon

February 26, 2026

5  out of  5
rating by Marlem Huijon
"I have been looking for renters insurance as I’m moving to a new place soon. When I got a quote from State Farm online, I didn’t expect much of a follow up since I didn’t go through anyone personally. Shelby reached out to me from the start. She was very patient with me and also made the process very easy and hassle free! She helped me with my renters insurance, and I’m happy to soon get my auto insurance with her help as well! If you need anyone to help with insurance Shelby is the girl for you!"
Profile photo of Hannah Waits

Hannah Waits

February 25, 2026

5  out of  5
rating by Hannah Waits
"Shelby help me get my own insurance policy, made the transition swift and easy and was very understanding about my situation that I was in and I truly appreciate them!"
Profile photo of Alyce Lilley

Alyce Lilley

February 25, 2026

5  out of  5
rating by Alyce Lilley
"I had the pleasure of speaking with Rhianna Garrison and found her to be the most helpful and professional person I have encountered. She was upbeat and willing to take care of my matter even though she was not the agent of record. In this day and age of AI and Phone customer service to speak with a live person with such vigor and commitment to solve my issue was extremely appreciated. Rhianna did just that and with expediency. I truly appreciate you Rhianna!"
Profile photo of Summer Thomas

Summer Thomas

February 24, 2026

5  out of  5
rating by Summer Thomas
"Shelby was awesome if you are looking for and agent who explains your services and gets best rate Shelby is your go to agent. Thank you 😊"
Profile photo of Oneka Baker

Oneka Baker

February 24, 2026

5  out of  5
rating by Oneka Baker
"OMG Where do I start?!?! Justin was awesome!! He was very friendly and welcoming in conversation. He answered every question I had. Justin also made sure I got the best reasonable quote ever. In my 6 years of having auto insurance here in Georgia with renewals going up every 6 months, the quote Justin gave me included more than what I was looking for and so affordable. I really appreciated his help and time today. THANKS JUSTIN!!!!"
Profile photo of Mary Jo Horne

Mary Jo Horne

February 22, 2026

5  out of  5
rating by Mary Jo Horne
"Ben was so patient and sweet helping me set up my new insurance policy. He saved me a bunch on my auto and home insurance! Thank you Ben!"
Profile photo of Donald Angeletti

Donald Angeletti

February 20, 2026

5  out of  5
rating by Donald Angeletti
"Justin's my agent...great guy..easy to talk to ...knows his stuff...definitely recommend!"
Profile photo of Reily Martin

Reily Martin

February 20, 2026

5  out of  5
rating by Reily Martin
"Highly recommend working with Austin Cooley's firm. Great customer service and rapid response times."
Profile photo of Shawn Campbell

Shawn Campbell

February 19, 2026

5  out of  5
rating by Shawn Campbell
"I would like to thank Jacob for doing an awesome job helping me find all the coverages I needed for everything my cars and electronics. He was very patient and took the time to explain everything in detail thanks for everything Jacob."
Profile photo of Dabrieaiel Mitchell

Dabrieaiel Mitchell

February 19, 2026

5  out of  5
rating by Dabrieaiel Mitchell
"Well that was easy!! Thank you for your kind disposition Shelby.. I really appreciate how at ease you made me feel. You were awesome. Don’t forget To try the .90 cent wings!!!"
Profile photo of Mad Stillz

Mad Stillz

February 18, 2026

5  out of  5
rating by Mad Stillz
"Jacob was great one of the reasons I have the policy"
Profile photo of Luismeiry H. Franco

Luismeiry H. Franco

February 18, 2026

5  out of  5
rating by Luismeiry H. Franco
"Excellent!!!"
Profile photo of Shelly Knight

Shelly Knight

February 18, 2026

5  out of  5
rating by Shelly Knight
"Justin Velez got me a great deal on car insurance I definitely recommend Justin and Austin Cooley !"
Profile photo of Miguel Rodriguez

Miguel Rodriguez

February 17, 2026

5  out of  5
rating by Miguel Rodriguez
"Answer all my questions"
Profile photo of Drusilla Peyton-Taylor

Drusilla Peyton-Taylor

February 17, 2026

5  out of  5
rating by Drusilla Peyton-Taylor
"Justin was great! Addressed all my questions re: Home & Auto Insurance!"
Profile photo of Jaymie Dumond

Jaymie Dumond

February 16, 2026

5  out of  5
rating by Jaymie Dumond
"Jacob was professional, curteous and was able to save me a significant amount on my auto policy. He made the process quick and effortless. I will definately recommend him to my friends and family."
Profile photo of Matthew Chung

Matthew Chung

February 16, 2026

5  out of  5
rating by Matthew Chung
"Colton was easy to work with, gave me solutions to have a lower auto insurance, additional discounts, and seamlessly service I would recommend to anyone!"