
State Farm® Insurance Agent Austin Cooley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Elanda Thomas
May 1, 2025
"Justin did a excellent job with providing great help, customer service, and he gave me wonderful suggestions. You have such a awesome team of people working for you and I love how they seem to really care about the customer and providing good service."
"Elanda, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - Austin"
reginald white
May 1, 2025
"Great experience. Jacob from State Farm was very informative and genuine. Absolutely was a joy to talk to him about some great insurance with some of the best rates. Thank you so much Jacob."
Shea Price-Mitchell
April 30, 2025
"Great service and very professional"
Elise Cochran
April 26, 2025
"Jacob was incredibly helpful and did a great job assisting my friend and I to find the best renters insurance policy. Thank you for your help!!"
Oloh Samuel
April 22, 2025
"Justin was a great help and provided outstanding customer service."
"Thank you so much for your kind words! We're proud to have Justin on our team—his commitment to outstanding customer service is exactly what we strive for every day. We appreciate you taking the time to share your experience!"
Andrew Crow
April 21, 2025
"Ben Williams with Austin Cooley State Farm insurance got me a great rate and made the whole process easy and stress free, top notch customer service. Highly recommend this agency!"
"Thank you for the glowing review! We're proud to have professionals like Ben Williams representing our State Farm team. His ability to simplify the process while delivering top-notch service is a reflection of our agency’s commitment to excellence. We sincerely appreciate your recommendation!"
Skyler Waters
April 18, 2025
"I reached out regarding past payment records and possible future quotes, Rhianna was very helpful and provided me with the exact information I needed. I was told it may take a few days which was expected.. yet I received the follow up email LESS than 24 hours after my original call. Amazing customer service. I will definitely continue to use this office in the future and would 100% recommend to friends."
"Thank you so much for taking the time to share your experience! Rhianna’s dedication to prompt and thorough service is a shining example of our team's commitment to excellence. We're so glad she exceeded expectations and provided the information you needed so quickly. Your continued trust and recommendation mean a great deal to us!"
Alvin Patterson
April 15, 2025
"I received excellent service from Justin. I had to add a vehicle to my policy. He made it seemless. His customer service was above and beyond anything I have experienced in a long time."
"Thank you for sharing this wonderful feedback! We're proud to hear that Justin provided such outstanding service and made the process of adding your vehicle seamless. Going above and beyond is exactly what we aim for, and it's gratifying to know Justin delivered on that commitment. We truly appreciate the opportunity to serve you!"
Brianna Claire
April 14, 2025
"Great service! Brad made the process of getting auto insurance very easy and seamless for me. Can’t recommend enough!"
"Thanks so much for the kind words! We're glad to hear Brad made your auto insurance experience easy and seamless. We appreciate the recommendation!"
Yolanda Sims-Sullivan
April 11, 2025
"Brad was extremely professional and assisted me with my insurance needs. Along with a wonderful phone presence. I thank you for all that you did today. Truly appreciate you."
"Thank you for the thoughtful review! We're so glad to hear Brad provided professional and helpful service with a great phone presence. We truly appreciate your kind words and the opportunity to assist you!"
Darlene Davis
April 11, 2025
"Austin is a very nice person. Helps with all your concerns. Thanks for your help today!"
"Thank you for your kind words, Darlene! I truly appreciate it and am glad I could assist you. If you ever need anything, please feel free to reach out. Your support means a lot! "
Dena Shaw
April 9, 2025
"Mr. Brad Brevet is an exemplary representation of State Farm Insurance Company. I am submitting the highest of commendations and recognition for Mr. Brevet. Because of his professionalism, confident knowledge, and, above all, his integrity, I am now a loyal client of State Farm Insurance Company. All my respects due him. Dena Shaw"
"Thank you for your incredible feedback! We’re honored to have Brad on our team—his professionalism, knowledge, and integrity truly shine through in everything he does. We’re grateful for your trust and are proud to have you as a loyal State Farm customer. Your kind words mean a great deal to us and to Brad!"
ben fuller
April 7, 2025
"I’m a new customer and have spoken with Ben and Rihanna, and they were both super helpful. I would highly recommend calling them for your car insurance needs."
"Thank you for the warm recommendation! We're so glad to hear that Ben and Rhianna were able to help make your experience a great one. We’re excited to have you as a new customer and appreciate you choosing our team for your car insurance needs!"
Nicole Maillard
April 7, 2025
"Just signed with State Farm and Jacob Bettis was absolutely attentive and there for me for any questions and always available to get things done! He is very courteous and well mannered and a joy to work with!"
"Thank you for the kind words! We're so glad to hear Jacob Bettis made your experience a positive one. His attentiveness, professionalism, and great attitude are exactly what we strive for. We’re excited to have you with State Farm and appreciate you trusting us!"
Joseph Hilliard
April 4, 2025
"Rhianna was extremely helpful. She answered my questions and helped me change my policy to best fit my family’s needs."
"Thank you for the feedback! We're glad to hear that Justin was able to answer your questions and meet your needs effectively. If there's anything else you need, just let us know!"
Senneth Duggar
April 4, 2025
"I don't know Austin personally but I can attest to his knowledge of insurance and his willingness to help."
"Thank you for the kind words! We're glad you had a great experience and appreciate your trust in us. We're always here to help however we can!"
Pam Ray
April 3, 2025
"Awesome people!!!!! Very helpful Saved me lots of money Thanks guys Will definitely recommend you guys"
"Thank you so much for the kind words! We’re glad we could help and save you some money—that’s what we’re here for. We truly appreciate the recommendation and look forward to being here whenever you need us! "
Donald Barron Fowler
March 31, 2025
"Absolutely amazing service! I cant thank them enough for their time and expertise!"
"Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our team. We appreciate your trust and are always here to help!"
Dr. Trenita Nichols
March 28, 2025
"I had the pleasure of working with Ms. Garrison at State Farm when I needed assistance with canceling my insurance policy, and I cannot recommend her highly enough! From the moment I reached out, she was incredibly patient, professional, and understanding of my situation. Ms. Garrison walked me through the entire cancellation process step by step, ensuring I understood all the details and answered any questions I had. She made what could have been a stressful and confusing task so much easier. Her communication was clear, and she was very attentive, checking in to make sure everything was handled to my satisfaction. I truly appreciated how Ms. Garrison made the entire experience smooth and hassle-free. It’s not every day you come across such excellent customer service. If you’re ever in need of assistance at State Farm, I highly recommend reaching out to Ms. Garrison—she’s outstanding! Thank you, Ms. Garrison, for your exceptional service!"
"Thank you for your thoughtful review! We're so glad to hear that our State Farm team provided such outstanding service and made the process smooth and stress-free for you. Exceptional customer care is what we strive for, and we truly appreciate your kind words and recommendation. We'll be sure to share your feedback."
Christy Callahan
March 28, 2025
"Ben was very informative and gave me all the information i needed to make the best choice for insurance for my mother. Thank you."
"Thank you for your feedback! We're glad to hear that Ben provided the information you needed to make the best choice for your mother’s insurance. We appreciate your trust and are always here to help!"
Sammie Johnson
March 27, 2025
"I do appreciate Justin helping me with my insurance thanks Justin"
"Sammie, we are always here to help in any way that we can! Thank you so much for taking the time to share this great feedback with our office! We appreciate you! - Austin"
Adrienne Acker
March 27, 2025
"Ben was great making sure I received the best rates. Great Customer Service!!"
Charene Zachery
March 26, 2025
"Thank you, Brad for all your help with starting my new insurance Issues I greatly appreciate your services. It was a pleasure working with you."
"Thank you for your kind words! We're happy to hear that Ben provided a great experience while setting up your new coverage. We truly appreciate your referrals and look forward to assisting you and your friends in the future!"
Brandon Sims
March 25, 2025
"Dear Brad, Thank you very much for your assistance in adding additional vehicles to my existing policy. I appreciate the time you took to ensure everything was handled properly while also respecting my time. Exceptional customer service and professionalism are invaluable in this industry, and your efforts truly exemplify this. I consistently have a positive experience with Austin Cooley, and your contribution has further enhanced that experience. Best regards, Brandon Sims"
"Thank you for your kind words! We truly appreciate your trust in us and are glad we could assist you in adding your vehicles with ease. Exceptional service is always our goal, and we're thrilled to hear that our State Farm team continue to provide a positive experience for you. If you ever need anything else, don’t hesitate to reach out!"
Bella Barcode Fitness
March 24, 2025
"I want to take a moment to recognize Austin Cooley for there outstanding service and unwavering dedication. Over the past years , they have been an incredible support, demonstrating not only deep knowledge and understanding of the policies I’ve put in place but also a genuine commitment to exceptional customer service. The Staff kindness, persistence, and professionalism have made a lasting impression on me. It’s rare to find an insurance company who truly listens, cares, and goes the extra mile to ensure everything is handled smoothly. Because of there dedication . The world needs more people like Austin Cooley and his staff. The entire team is incredibly attentive and always provides excellent customer support. Justin, Rhianna in particular, has always done a fantastic job—extremely professional, knowledgeable, and truly cares about helping clients. Thank you so much Danesa white"
"Thank you so much for your kind words! We truly appreciate you taking the time to recognize our State Farm team. Providing exceptional service and genuine care for our customers is always our top priority, and we're thrilled to hear that we have made such a positive impact. Your support and trust mean the world to us—we're grateful to have you as part of our State Farm family!"