State Farm® Insurance Agent Austin Cooley

"I’ve been working with Austin Cooley and Rhianna Garrison for over 5 years, and they’ve always been incredibly helpful and responsive. They’ve consistently gone above and beyond to answer all my questions in a timely manner, and their service has been top-notch. They make the whole insurance process so much smoother, and it’s rare to find such reliable and friendly professionals. Thank you both for your outstanding support and care!"

"Ben is amazing! I called in a pinch and he really helped me out with literally everything I needed. I received straight forward and informative help. 10/10 would recommend. Ask for Ben."

"I appreciate agent Ben Williams and his service, he's a great sales agent."

"Shelby was very knowledgeable, efficient, and thorough. She answered all my questions in a positive and helpful manner. I look forward to working with Shelby and this State Farm office for all my insurance needs. Thanks so much…"

"I dealt with Brad. State Farm was significantly lower than my previous provider. Brad is straight forward and extremely proficient. He made sure I received every discount I qualified for. Definitely recommend him. T. Henderson"

"I made the decision this week to seek new auto insurance coverage after an increase in my coverage of seven years. I spoke with Jacob who gave me a quote that covers much more than what, I currently have. In the course of our conversation we reviewed my home insurance policy and I am amazed at the difference in the rate I have been paying and what I will receive under State Farm. It really makes sense to review your insurance policies and compare coverage and cost. Thank you Jacob with State Farm."

"Great service! Justin saved me lots of money, the previous car insurance I had was very expensive but with Justin’s help it saved me a lot of money. I got life insurance as well which my other insurance didn’t offer. I would really recommend moving to State Farm insurance. Thank you Justin for being very friendly, kind & understanding!"

"Brad was amazing and helped get a very good deal on our multi vehicle policy!"

"Benefits did a great job for us. Let him know I appreciate it Isaac"

"My experience was good i got a cheaper insurance plan and jake was really nice and helpful"

"Truly love State Farm! If your need help look for Shelby Ezell for auto insurance !☺️"

"Shelby was great to work with and helped me save money."

"I haven't had the best experiences with insurance companies, i.e...hidden policy changes, rate increases, and high deductibles etc... But since I've been with State Farm, the service has been beyond adequate. Brad Brevet and Rhianna Garrison have warmly attended to my concerns. I am very satisfied with the service I've received from the State Farm Austin Cooley agency."

"Jacob was really helpful for getting me the insurance I needed and also saved me tons of money from my other insurance I was paying"

"Shelby was awesome!! Extremely attentive and informative. She is a true asset in your office, Austin. She contacted me with an excellent quote and followed through, no fluff! Thanks again!!"

"Very helpful."

"Bet I changed my rating! Was quoted an amount for insurance 10/18/25 when all I was changing was the vehicle since I was just trading it in! Ben Williams gave me a policy amount then changed it 10/19/25 and didn’t even bother to contact me to tell me they increased the policy by $50 but constantly apologized for his misquote after I called them! Poor communication."

"Shelby was amazing. She got me a cheaper car insurance rate with more added to my insurance. She was patient with me as I had a lot of questions on what services I needed and wanted. My time was also limited as I was working at the same time. But she got it all taken care of. Thanks Shelby"

"Justin Was Excellent In Savings Me Money On My Car And Renters And Everything Was Included"

"Jacob Bettis was very easy to work with trying to navigate 4 drivers, a home and renters insurance!!! We are saving money too! Highly recommend this agency!"

"Shelby she was real good help me out a whole lot give her 10 Stars"

"Jacob was a absolute pleasure to work with. Made the onboarding process easy!"

"Great rate. $200 less than what I was paying at allstate."

"My agent was just great he found discounts for me and was so sweet to me very patient also l’ll keep him Cynthia Fletcher"

"Excellent customer service!! Was able to lower my auto insurance at a much more affordable rate. I appreciate Justin's calls and text as he was very understanding and listened to the things I needed and wanted."