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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Christopher Stokes, MPA

October 31, 2026

5 out of 5 rating by Christopher Stokes, MPA
"Justin was amazing with the level of customer service he provided. He was very detailed oriented and patient with me on any and all questions I had for my new auto insurance policy. Additional he offered other options that would fit with my insurance as well. He was professional and due to his knowledge, experience, and the positive impact he gave me State Farm now has a new customer. I’m looking forward to the continued partnership and top tier customer service. Great job here and I highly recommend."
We responded:
"Hi Christopher, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Austin Cooley’s team.  Please reach out to us if any questions come up!  - Austin Cooley’s Insurance Team "
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Yakina Moore

October 30, 2026

5 out of 5 rating by Yakina Moore
"Justin was great he helped me save big buckets on my car insurance thanks again"
We responded:
"Hi Yakina, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Austin Cooley’s team.  Please reach out to us if any questions come up!  - Austin Cooley’s Insurance Team "
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JR Jimi

October 28, 2026

5 out of 5 rating by JR Jimi
"Very professional, friendly and helpful for us. I highly recommend this State Farm!"
We responded:
"JR, thank you so much for the kind words and recommendation! We're glad our team was able to make your experience a great one. Providing friendly, professional service and making insurance easy for our customers is what we strive for every day. We truly appreciate you trusting Austin Cooley State Farm here in Acworth with your insurance needs!"
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Gregory Griggs

October 28, 2026

5 out of 5 rating by Gregory Griggs
"The representative was very helpful and knowledgeable and had positive thoughts and decisions about my policy."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Acworth insurance team. "
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Cynthia Paine

October 27, 2026

5 out of 5 rating by Cynthia Paine
"Not only did Robert with Austin Cooley agency save me tons of money by switching, he made sure I got all the discounts I could as well as made it so simple for me to get coverage. He is easy to work with and it saved me thousands."
We responded:
"Cynthia, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Acworth. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Austin Cooley and Team "
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Cris King

October 26, 2026

5 out of 5 rating by Cris King
"Excellent quote compare with what I was paying before ."
We responded:
"Hi Cris, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Acworth.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Austin Cooley "
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D'tra Gary

October 23, 2026

5 out of 5 rating by D'tra Gary
"Justin is simply the best! Almost forgot I was going State Farm my money because we were having a time! Lol He’s great at follow up for us super busy folk, very efficient and conscious of our time, and detailed with all that you will be receiving. Way to go State Farm!"
We responded:
"D'tra, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Acworth insurance team is always here and happy to help. "
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Robert Clark

October 23, 2026

5 out of 5 rating by Robert Clark
"Great customer support. Very friendly."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Austin Cooley’s team. "
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Brian

October 21, 2026

5 out of 5 rating by Brian
"Robert was very helpful in setting up my insurance transfer from my old insurance. Was prompt and responded nearly immediately to all my questions!"
We responded:
"Thank you so much for the great review! We're glad Robert made switching your insurance over to State Farm a smooth and easy experience. Quick communication and being available to answer questions are things we take pride in, and it's great to hear he delivered! We truly appreciate you choosing Austin Cooley State Farm here in Acworth and look forward to taking care of you!"
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Rod Austin

October 20, 2026

5 out of 5 rating by Rod Austin
"Very helpful and detailed and knowledgeable"
We responded:
"Thank you so much for the great review! We take pride in making sure our customers understand their insurance options and feel confident in their coverage. We're glad our team was able to provide the helpful, knowledgeable service you deserve. We truly appreciate you choosing Austin Cooley State Farm here in Acworth!"
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Jess Teran

October 15, 2026

5 out of 5 rating by Jess Teran
"I spoke with Brad last week who was absolutely amazing. He was very patient and knowledgeable. He took his time answering all my questions and found ways to save me a lot of money after bundling my insurance. Highly recommend!"
We responded:
"Thank you so much for the great review and recommendation! Brad does an incredible job taking the time to understand our customers' needs and making sure all their questions are answered. We're thrilled he was able to help you save money by bundling your insurance while making the process easy! We truly appreciate you choosing Austin Cooley State Farm here in Acworth and look forward to taking great care of you!"
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Marquila Nicole Mack

October 12, 2026

5 out of 5 rating by Marquila Nicole Mack
"Robert did a great job helping me save money on my auto insurance policy ."
We responded:
"Thank you so much for the great review! We're glad Robert was able to help you save money on your auto insurance and make the process easy. He works hard to find the best options for our customers, and we love seeing that recognized! We truly appreciate you choosing Austin Cooley State Farm here in Acworth!"
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Angela Body

October 12, 2026

5 out of 5 rating by Angela Body
"Brad was very helpful throughout the whole process! He explained things in away that I could understand. Overall Brad was very helpful and professional throughout the whole process. Thank you very much and be blessed always!!🙏🏾✝️🙏🏾❤️👑😇"
We responded:
"Thanks so much for the amazing review, Angela! We really appreciate your support here in Acworth. Just reach out anytime if you need us - we’re here for you. "
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elizabeth carbajal

October 9, 2026

5 out of 5 rating by elizabeth carbajal
"Great experience! Robert was very helpful, professional, and took the time to explain everything and find the best options for me. I really appreciate his honesty, patience, and excellent customer service. I highly recommend him to anyone looking for a reliable insurance agent!

Austin you have an excellent agent!"
We responded:
"Thank you so much for the 5 stars, Elizabeth! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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carlton warrick

October 4, 2026

5 out of 5 rating by carlton warrick
"Excellent agent, someone who follows up!That really means alot!"
We responded:
"Thank you so much for the kind words! We believe great customer service doesn't stop after the first conversation. Following up, staying in touch, and being there when our customers need us are things we take pride in. We truly appreciate you trusting our State Farm team here in Acworth with your insurance needs!"
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Orlenda Soto

October 1, 2026

5 out of 5 rating by Orlenda Soto
"Excellent service the price is hundred percent better how me to say I want money and my home insurance in car insurance. I’m very happy with this place. They really good customer service and more important to help you to save money. Thank you."
We responded:
"Orlenda, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Acworth. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Austin Cooley and Team "
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Linda Scaturro

September 30, 2026

5 out of 5 rating by Linda Scaturro
"Excellent experience! Jacb Bettis was friendly, knowledgeable, responsive, made the entire process so easy. I would highly recommend to anyone looking for an insurance agent!"
We responded:
"Thank you so much for the 5-star rating, Linda! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Austin Cooley "
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Tonny Garcia

September 28, 2026

5 out of 5 rating by Tonny Garcia
"Brad was amazing! Very friendly and cordial. He made it very easy to get the coverage options I needed. I would recommend him to anyone!"
We responded:
"Thank you for the 5-star review of Austin Cooley’s team - we really appreciate your kind words! "
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nancy lindo

September 28, 2026

5 out of 5 rating by nancy lindo
"Excellent, prompt"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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debra jones

September 24, 2026

5 out of 5 rating by debra jones
"Brad is awesome very helpful and responds quickly to emails"
We responded:
"Thank you so much for the 5 stars, Debra! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Melinda Simmons

September 23, 2026

5 out of 5 rating by Melinda Simmons
"Rhianna was a huge help! She walked me through the documents I needed for my policy so I could get a discount, and she made the whole thing quick and easy. She's new to helping me, but it's always a pleasure working with anyone from this State Farm office."
We responded:
"Thank you very much, Melinda, for sharing your terrific experience with Jacob! I'm so happy to hear how efficient his assistance was and that he respected your time! We greatly appreciate your kind feedback, and I know it means so much to Jacob. Thank you for recommending him! If you need help with anything else, please reach out, and he or another member of our team will be happy to assist you. "
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Michael Bausha

September 22, 2026

5 out of 5 rating by Michael Bausha
"Rhianna was super helpful in quickly acknowledging the mistake and working to rectifying it."
We responded:
"Thank you for the 5-star review, Michael! We’re proud to serve the Acworth community and truly appreciate your support. "
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Stephen Smith

September 22, 2026

5 out of 5 rating by Stephen Smith
"Very accommodating and professional."
We responded:
"Thank you so much for the 5 stars, Stephen! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Sherif Raji

September 21, 2026

5 out of 5 rating by Sherif Raji
"Justin was very knowledgeable and took his time to explain the policy. Thank you Justin."
We responded:
"Hi Sherif, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Acworth.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Austin Cooley "
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david dowdell

September 18, 2026

5 out of 5 rating by david dowdell
"I want to state that Robert Dodd has made my day not only with the savings but with the professionalism he possesses. He was direct in speaking to me and I was left with no doubts in his handling of my situation. You truly have great access working on your team. Thanks Robert for being so good at what you do."
We responded:
"Thank you so much for your kind review, david!  If you need insurance assistance, we are just an email or call away! - Austin Cooley, your State Farm Agent   "