Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lathan Loggins

Lathan Loggins

September 10, 2026

5  out of  5
rating by Lathan Loggins
"Justin from State Farm did a fantastic job!! Thank you so much for all your help with finding me insurance at such a great rate. I really appreciate you taking the time to explain everything clearly, answer all my questions, and make sure I was getting the best deal possible. Your help made the whole process so much easier, and I truly appreciate your time and effort!"
We responded:
"Thank you so much for the 5 stars, Lathan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Deadria Story

Deadria Story

September 10, 2026

5  out of  5
rating by Deadria Story
"Justin was awesome! Definitely recommend!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Acworth to know you had such a great experience with us. "
Profile photo of 7DEnergy

7DEnergy

September 9, 2026

5  out of  5
rating by 7DEnergy
"Justin was super cool and very professional. Sign up was seamless. I am now a State Farm fan 💫"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Acworth to know you had such a great experience with us. "
Profile photo of Sade

Sade

September 5, 2026

5  out of  5
rating by Sade
"Very helpful. Speedy response. Very knowledgeable."
We responded:
"SADE, thank you for the fantastic review! We’re always here to support you with your insurance needs in Acworth. "
Profile photo of Ron McKee

Ron McKee

September 4, 2026

5  out of  5
rating by Ron McKee
"Best State Farm agent in Georgia! Jacob and Robert are amazing always quick to respond and so helpful. We honestly feel part of the family there Jacob and I speak monthly just to check in."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Paula Finley

Paula Finley

September 2, 2026

5  out of  5
rating by Paula Finley
"Every time I speak with Justin he completely helps me to understand thoroughly what I'm asking or doing. He's friendly and professional. Thanks Justin"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Acworth to know you had such a great experience with us. "
Profile photo of Tasha Farmer

Tasha Farmer

September 2, 2026

5  out of  5
rating by Tasha Farmer
"Austin is amazingly knowledgeable, friendly and patient. I'm very happy to be back insured with State Farm."
We responded:
"Tasha, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Janet V

Janet V

September 2, 2026

5  out of  5
rating by Janet V
"Robert was very patient to review and explain various aspects of the insurance policies. He was never pushy and appreciated past and future insurance needs and presented options for me to consider while never rushing me. This was all very helpful and I recommend working with him and this particular office for home and auto insurance needs."
We responded:
"Wow, thank you for the 5-star review, Janet! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Carl Mege

Carl Mege

September 2, 2026

5  out of  5
rating by Carl Mege
"Easy to work with, very knowledgeable on insurance,"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Austin Cooley’s team. "
Profile photo of Favored Rose

Favored Rose

September 1, 2026

5  out of  5
rating by Favored Rose
"Brad was very helpful and patient with my questions. He is very persistent even after a few years of trying and finally got my business."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Ronnie Collier

Ronnie Collier

September 1, 2026

5  out of  5
rating by Ronnie Collier
"I felt very well attended"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Acworth. "
Profile photo of Kimberly

Kimberly

August 31, 2026

5  out of  5
rating by Kimberly
"Update 8/31/2026: I was trying to do a new review but… I want to give credit to Rihanna Garrison at this location. She has been helpful to me for many months now. There hasn’t been an issue or question that she’s not been able to resolve or answer. Rhianna is also very professional and responsive to emails and I appreciate that. This location obviously has a very good team. I still recommend this location!

When I say I love this location! I LOVE this location! I have never had any problems. They have been great to me. Today I was helped by Justin Velez and he was such a pleasure to deal with. Justin was so professional and down to earth at the same time. Justin worked on my situation until everything was complete. I am so pleased, I highly recommend this location because it is the best by far!"
We responded:
"We strive to provide you with the insurance you need at a value you deserve and great customer care, Kimberly! Thank you for your recommendation! - Austin"
Profile photo of Faegan Adams

Faegan Adams

August 31, 2026

5  out of  5
rating by Faegan Adams
"Rhianna was very knowledgeable, patient and kind. I called for a quote and some help with an issue I had with my previous SF policy and although I wasn’t a customer of hers she did her best to help me. If I ever do return to SF, she has our business for sure."
We responded:
"Thank you so much for the 5-star rating, Faegan! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Austin Cooley "
Profile photo of Chip Berryman

Chip Berryman

August 26, 2026

5  out of  5
rating by Chip Berryman
"Colton has been so helpful setting up my homeowners insurance for my new house. He found all the discounts to save me money on my home and auto. I definitely recommend him for your insurance needs!"
We responded:
"Chip, thank you for the fantastic review! We’re always here to support you with your insurance needs in Acworth. "
Profile photo of Allan Wells

Allan Wells

August 26, 2026

5  out of  5
rating by Allan Wells
"I reached out to Austin and he helped me get the best policy for me and was professional in every step"
We responded:
"Hi Allan, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Austin Cooley’s team.  Please reach out to us if any questions come up!  - Austin Cooley’s Insurance Team "
Profile photo of Ellen

Ellen

August 25, 2026

5  out of  5
rating by Ellen
"I had the pleasure of working with Rhianna. She possessed the two qualities that every employer wants in an employee: patience and politeness. She was pleasant throughout in spite of some confusion we had to work through. Thank you!"
We responded:
"Ellen, thank you for the wonderful review! We’re so glad you had the pleasure of working with Rhianna and that her patience and politeness stood out—especially while sorting through the confusion. We truly appreciate your kind words and thank you for choosing Austin Cooley State Farm."
Profile photo of Annmarie Matalas

Annmarie Matalas

August 21, 2026

5  out of  5
rating by Annmarie Matalas
"I had the pleasure of receiving a quote for auto and renter's insurance from Robert @ Statefarm. He was very knowledgeable, patient and goes above and beyond for his customers. Robert deserves a raise, it is nice to finally be helped by someone who understands what customer service means these days. Robert you are a gem! Thank you for your outstanding support!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Austin Cooley’s team. "
Profile photo of Donnell Thomas

Donnell Thomas

August 21, 2026

5  out of  5
rating by Donnell Thomas
"Excellent Customer Service"
We responded:
"Thank you so much for the 5 stars, Donnell! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Rick Freshwater

Rick Freshwater

August 19, 2026

5  out of  5
rating by Rick Freshwater
"Rhianna Garrison is a SUPERSTAR at customer service! I needed to have a mortgagee added to my HO policy in order to secure a loan and she took care of it immediately. Kudos to Rhianna for knowing how to take care of her customers!"
We responded:
"Rick, thank you for the fantastic review! We’re always here to support you with your insurance needs in Acworth. "
Profile photo of Jennifer Cosolito

Jennifer Cosolito

August 19, 2026

5  out of  5
rating by Jennifer Cosolito
"Working with Austin was an uplifting experience. He took the time to truly understand my needs. I left feeling confident and very satisfied. Austin was able to provide me with more coverage and discounts at a great cost than I had before on two policies. I highly recommend him to anyone looking for someone who genuinely has your best interests in mind."
We responded:
"Thank you for the 5-star review, Jennifer! We’re proud to serve the Acworth community and truly appreciate your support. "
Profile photo of Thomas Hunter

Thomas Hunter

August 17, 2026

5  out of  5
rating by Thomas Hunter
"Jacob has been an amazing help, very easy going and easy to work with, really helped me out with discounts and getting me a lower rate than what I was paying for before, very grateful for him and his services"
We responded:
"Hi Thomas, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Austin Cooley, Your State Farm Agent "
Profile photo of Justin Cooley

Justin Cooley

August 14, 2026

5  out of  5
rating by Justin Cooley
"I’ve had the best experience with this company. Top tier for sure"
We responded:
"justin, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Acworth. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Austin Cooley and Team "
Profile photo of Tareq Mariri

Tareq Mariri

August 14, 2026

5  out of  5
rating by Tareq Mariri
"Rhianna Garrison Was super professional and very helpful. She listened to my concerns and made sure she understood then solved it."
We responded:
"Tareq, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Stacey Clemons

Stacey Clemons

August 12, 2026

5  out of  5
rating by Stacey Clemons
"Awesome Quality customer service 👏🏽"
Profile photo of Frederick Clark

Frederick Clark

August 10, 2026

5  out of  5
rating by Frederick Clark
"Great"